PRIVACY POLICY OF THE HIPOLITA WEBSITE
The website, which is registered under the internet domain name hipolita.store, is exclusively owned by Sandra Bošković, whose business HIPOLITA IMPERO is registered for retail trade through the mail or via the Internet, as the main activity (hereinafter: HIPOLITA). HIPOLITA is located at Ivana Mičurina 19, apartment 70, Beograd-Rakovica, Rakovica, Republic of Serbia, with TIN: 112384483and Registry Number: 66067530. Our contact details are: hipolitaimpero@gmail.com and +381691541144.
You accept the application of the Privacy Policy of the HIPOLITA website (hereinafter: Privacy Policy) when, during your first visit to our site, in the „pop-up window“, you accept the Site Terms of Use and the Privacy Policy (an integral part of which is the Cookie Policy).
Once you accept the application of these documents, the „window“ for acceptance will no longer appear on subsequent visits to the site. Subsequent withdrawal from the application of the Privacy Policy is not possible, therefore we recommend that you read this document before accepting it and if you find anything you do not agree with, please stop using our website.
The privacy policy is binding from the date of publication on this website, i.e. from 9/9/2021. year.
HIPOLITA reserves the right to change the Privacy Policy without prior notice, in order to comply with the applicable legislation of the Republic of Serbia and its own business needs. The amended version is binding from the day of its publication on this site, the application of which you agree to by ordering and purchasing goods from our offer after the published changes. We will ask for your consent to changes to the Privacy Policy in cases where the law governing the protection of personal data requires consent. We recommend that you read this document from time to time since you, as a consumer, are always bound by the last published version of the Privacy Policy.
- Personal data handler
HIPOLITA, i.e. Sandra Bošković, as an entrepreneur and owner of the mentioned business and internet site (handler of personal data), is aware of the importance of protecting personal data and pays great attention to this area. In order to fulfill the prescribed obligations and protect the privacy of your personal data that you share with us, we have created this Privacy Policy. The personal data handler’s contact details are: hipolitaimpero@gmail.com and +381691541144.
- Personal data we collect
2.1. 2.1. Personal data that we collect based on your freely given consent:
- The data you share when you register on our site (name, e-mail address, password – only if you mark that your login data will be remembered, so we recommend choosing a more complex password and changing it periodically),
Purpose: realization of benefits and availability of information that we provide only to registered customers, etc.
Legal Basis: Your freely given consent
- Legal Basis: Your freely given consent; Data that you share when you leave a review of goods in the online store on our site (name, e-mail address),
Purpose: considering your opinions and suggestions in order to improve the offer and quality of the goods we sell,
Legal Basis: Your freely given consent
- Information you share when you submit an inquiry via the inquiry form (name, email address, question content),
Purpose: answer to your question, ;
Legal Basis: Your freely given consent
- Information you share when you send a question using the information provided on the Contact page (depending on the type of communication: name, e-mail address, phone number, home/work address, message or e-mail content and other information you share),
Purpose: answer to your question, ;
Legal Basis: Your freely given consent
- Information you share when you send a question using the information provided on the Contact page (depending on the type of communication: name, e-mail address, phone number, home/work address, message or e-mail content and other information you share),
Purpose: processing your order, fulfilling our obligations under the sales contract and enabling the delivery of the ordered goods,
Legal basis: Your freely given consent and compliance with liabilities under the sales contract;
- Information you share when ordering goods through our online store (name, e-mail address, phone number, home/business address, county, city, zip code),
Purpose: processing your order, fulfilling our obligations under the sales contract and enabling the delivery of the ordered goods;
Legal basis: Your freely given consent and compliance with liabilities under the sales contract;
- Information you share when ordering goods through our social media pages (name, email address, phone number, home/business address, county, city, zip code, message or email content and other information you share);
Purpose: processing your order, fulfilling the obligations under the sales contract and enabling the delivery of the ordered goods.
Legal basis: Your freely given consent and compliance with liabilities under the sales contract;
- Data that you provide in the Statement of withdrawal from the contract and complaint that you submit (name, address, telephone number, e-mail address, signature),
Purpose: fulfilling our legal obligations and acting according to the Statement of withdrawal from the contract and the submitted complaint,
Legal basis: Your freely given consent and compliance with legal obligations.
Adults and minors over the age of 15 can give their consent to the processing of the aforementioned data. A minor who has not reached the age of 15 cannot give consent on his own, but a legal representative (parent or other person) will do so on his behalf.
Data storage: We store the specified data as long as we have your consent for it or for a shorter time (while their storage is necessary to achieve the purpose of collection). After revoking consent to the processing of personal data, your data will be automatically deleted.
Obligation to provide data: Providing personal data is mandatory when you order goods from our offer (in any of the possible ways of ordering), bearing in mind that the data you share with us on that occasion is necessary to fulfill our obligations under the sales contract and to the ordered goods would be delivered to you. The provision of personal data is mandatory when you submit a Statement of Withdrawal from the contract and when you file a Complaint about the goods purchased from us, considering that acting on the Statement and Complaint is our legal obligation, the fulfillment of which is not possible without the personal data you share. You are not obliged to share other personal data with us, but in that case the purpose of their collection will not be achieved (e.g. we will not be able to answer your question, etc.).
2.2. 2.2. Personal data we collect automatically:
When you visit this website, HIPOLITA can automatically collect certain personal data from the device you use to access our website. This can be the following data: the type of device through which you access the site, data about the browser you use on that occasion, wider geographical location (country, city), gender, age, data about which pages you visit most often and for the longest time, etc.
We collect the above data primarily using the so-called technology. „cookies“, which are applied based on your freely given consent during the first visit to our site. You can read more about the cookies we use in our Cookie Policy.
The legal basis for collecting and processing these personal data is your freely given consent and our legitimate interest. We use the data we collect automatically for the purpose of keeping and monitoring statistics related to the use of our website in order to check its correctness, eliminate possible defects, and improve quality, which at the same time contributes to the improvement of your user experience. At all times, we take care to minimize and protect the privacy of your personal data that we collect automatically.
Data storage: We store the specified data for as long as it is necessary to achieve the purpose of their collection.
Obligation to provide data: The provision of personal data that we collect automatically is optional. However, taking into account the purpose of their collection, you may be deprived of certain functionalities of our website, certain pages of the website may remain unavailable to you and you will not be able to use all the possibilities offered by our website.
- The rights of persons to whom personal data refer
As a person to whom the personal data we collect relates, you have the following rights in accordance with the applicable Personal Data Protection Act (PPA):
- the right to request access to your personal data (Art. 26 The Law on Protection of Personal Data);
- the right to request correction, addition, or deletion of your personal data (Articles 29-30 The Law on Protection of Personal Data);
- the right to revoke the consent to the processing of your personal data at any time, whereby the revocation does not affect the legality and permissibility of the processing carried out on the basis of the consent given before the revocation (Article 15 The Law on Protection of Personal Data);
- the right to request restriction of the processing of your personal data (Art. 31 The Law on Protection of Personal Data);
- the right to portability of your personal data (Art. 36 The Law on Protection of Personal Data);
- the right to file an objection to the processing of your personal data that we collect for a specific purpose (Art. 37 The Law on Protection of Personal Data);
- the right to submit a complaint to the Commissioner for Important Information and Protection of Personal Data (Art. 82 The Law on Protection of Personal Data).
In order to exercise the aforementioned rights, you can contact us with a request via the e-mail address: hipolitaimpero@gmail.com.
- Security of your personal data
HIPOLITA implements adequate technical, organizational, personnel and other protective measures in order to protect and secure your personal data that you share with us. When choosing measures, and in accordance with our own technical capabilities and the costs of implementing the measures, we especially take into account the nature and scope of personal data, the purpose of their processing, possible risks during processing and other important circumstances.
Some of the protective measures we apply are: pseudonymization and crypto-protection of your personal data, control and restriction of access to your personal data, ensuring their confidentiality and integrity, enabling the availability of your personal data at the request of authorized persons, occasionally testing our own protective measures to check the system’s resilience and security of data processing.
HIPOLITA shares your personal data with Post Express, i.e. Post Export, courier services of the Post of Serbia, which are also courier services whose services we use to deliver the ordered goods to you, in Serbia or abroad. When you order goods, we forward the data from your order to Post Express, i.e. Post Export, bearing in mind that without sharing that data, it would not be possible to fulfill our obligations under the sales contract or deliver the goods you ordered.
HIPOLITA engages external processors of personal data that we collect automatically. When choosing a processor, we take care and use only the services of those processors whose quality has been checked and their work is in accordance with the valid legislation of the Republic of Serbia. Due to the nature of the work that data processors perform, we share some of your personal data with them. You can read more about the data processors whose services we use in our Cookie Policy. Please note that this Privacy Policy applies only to the HIPOLITA website, while processors have their own privacy policies in accordance with which they act.
Apart from Post Express, i.e. Post Export and external data processors, HIPOLITA does not share or disclose your personal data with third parties, nor does it export them to other countries or international organizations. We may breach this rule if we are legally obliged to disclose some of your personal data (e.g. to relevant government authorities).
When paying by card in our online store, the credit or debit card data you enter is not received or processed by HIPOLITA, nor do we come into full contact with your data at any time. The complete payment process is carried out on the protected page of our partner, Raiffeisen banka, a.d., Belgrade, which guarantees the security of data during purchases.
We will use the data sent to us related to the transaction status confirmation exclusively for our internal needs, for the purpose of registering customers, we will not share or disclose them to third parties, or take them to other countries or international organizations. We may breach this rule if we are legally obliged to disclose some of your personal data (e.g. to relevant government authorities).
- Dispute resolution
All possible future disputes arising from the Privacy Policy will be resolved amicably or before a court of real and local jurisdiction at the address of HIPOLITA (Ivana Mičurina 19, apartment 70, Beograd-Rakovica, Rakovica, Republic of Serbia), applying Serbian law as applicable.
